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Privacy

Here at Sheffield Makers Shop we value your custom and take your privacy and security seriously.

Like most websites, our website uses cookies to collect information, such as browsing and purchasing behaviour, pages viewed, products purchased and the customer journey around the site. In addition to this, cookies are also used for technical purposes, such as to aid the functionality of the website. If you want to, you can choose to disable cookies by changing the settings on your web browser.

When someone visits www.sheffieldmakersshop.com we use a third party service, Shopify, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This is used to understand how visitors are using the website and providing statistics for views of products and pages. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Shopify to make any attempt to find out the identities of those visiting our website.

When you buy a product from www.sheffieldmakersshop.com, we retain a digital copy of the order for accounting purposes. The information contained within the order (your name, delivery address, e-mail and contact number) is passed to the Maker of the products as all items are dispatched directly from them. If your order contains items from multiple makers your details will be passed to the Maker of each product. By placing an order, you are agreeing to this. This information is used by the Makers for the sole purpose of processing and dispatching the order. They will not hold the information for any marketing purposes and will not share or trade these details with any other party.

The only time we or they may share your details is for the fulfilment of an order or transaction. For example, payments made through www.sheffieldmakersshop.com are processed via PayPal or Shopify so you might want to read their privacy statements also. Parcels are delivered with a number of different providers depending on cost and it is necessary to share your details with these affiliates in order to complete the transaction successfully. By placing an order, you are agreeing to this. Please be assured that this information is treated as fully confidential and aside from this, or unless required by law, we never release your personal details to third parties for mailing, marketing or any other purpose.

As part of the registration process for our newsletter, we collect personal information. We use that information to tell you about stuff that we think might be interesting to you. We do not disclose e-mail lists with other organisations or businesses. You are only subscribed to the mailing list if you complete the form asking to be subscribed. You are not subscribed to the mailing list by placing an order.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around e-mail opening and clicks using industry standard technologies to help us monitor and improve our newsletter. You can get more information on that by viewing MailChimp’s privacy policy. You can unsubscribe to newsletters whenever you fancy, just click the ‘unsubscribe’ link at the bottom of any of the e-mails and MailChimp will automatically unsubscribe you. 

You are entitled to view, amend, or delete the personal information that we hold. Email your request to hello@sheffieldmakersshop.com

We reserve the right to update this policy at any time, we would advise you to read it and ensure you are happy with it before purchasing. This policy was last reviewed in May 2018 and will be reviewed and updated accordingly.